Rental Policies

 
What constitutes a rental period?
4 Hour Rate 4 consecutive hours during store hours
Day Rate 24 consecutive hours
Week Rate 7 consecutive days to the same time
4 Week Rate 4 consecutive weeks to the same time

RENT CHARGED FOR ALL TIME OUT

Identification
Valid TX Driver’s License with address and a major credit card that we accept.

Payment
Required at time rental item is picked up. If drivers license does not show an Arlington or Grand Prairie address payment by credit card may be require. (Excluding open account customers)

Deposit
Rental customers will be required to leave a deposit on items rented (excluding open account customers). Deposits vary per item. Deposit refunded on return of rental item.

Metered
Rates for rental items equipped with hour meters are based on 8 hours per day, 40 hours per week, 160 hours per month. Additional usage will be charged accordingly.

Damage Waiver
A percentage of the rental rate will automatically be charged for damage waiver unless declined on rental contract at time of pick-up.

Availability
While we have an extensive inventory, reservations are recommended in order to guarantee the items you want.

Pricing
Prices subject to change. Please call for price quotes. All rental charges are for time out, whether used or not.

Delivery and Pickup
All deliveries are made to a single location, ground level drop off point, unless previously arranged and billed. Our delivery fees do not include set-up or take down of equipment.

If desired, arrangements must be made prior to delivery or pick-up. Please check and count all items upon delivery with the delivery person.

The customer is responsible for all replacement costs and repair charges that are assessed on lost or damaged equipment. If no one is available to receive the equipment our count must be accepted.

If our driver cannot locate the items or get access to where they are for some reason, the delivery or pickup fee will apply and be charged a second time for the return trip. We can usually accommodate special situations as long as we have advance notice.

Shortage must be reported prior to the event or the invoice quantities will be considered received.

If you prefer, you may Stop N Go pickup and return your rental items to our two convenient locations .

Responsibility
Responsibility for rental items remains with the customer from delivery to return. All items should be secured and protected from the weather. Additional charges for replacements are made for missing or damaged items.

 

Rental Stops (c) 2007